EQC/repair advice from you knowledgeable folk :)

samsul, May 14, 3:33pm
Hi there, bit of a novel sorry(!). we purchased our first home in 2012 and were told there were no outstanding claims on the property (one small cosmetic claim completed). In 2014 we found out there was a unresolved claim that included damage to the foundations (concrete pile & ring) and some minor cosmetic stuff (gib/paint) with a settlement amount of $19k outstanding. SOW sighted jack&pack on 6-7 piles, laser levelling shows floor as 55mm out over 10m odd at the worse point off the top of my head I believe it was. I spent the better part of a year fighting EQC and chasing the original owner to sign over the claim (he genuinely did not know about it, long story. ) who did end up signing a deed of assignment. Since then we have sat tight (still in same home) - I had a couple of foundation specialists come through in 2015 to see what we were likely to be up for and give us their options for repair but it was hard to get anyone to do the work then (all so swamped), the opinions were so differing - it was all fairly daunting. Their opinions ranged from tweaking the piles with a light jack and pack to address the bulk of it, to a full lift and re-pile at a cost that far exceeds the claim payout and would cause interior damage on top that would need to be sorted. Building report (was very comprehensive) at time of purchase had noted level as a bit out likely from historical slumping, possibly accentuated by the quakes so weren't too worried. We have since had our first child and I have been burying my head in the sand for awhile… just getting the claim signed over was incredibly stressful! I am aware of some limitation that exists for IAG customers (pleading statue of limitations passed) is coming up (who we are insured through) and am worried about how we will go about things when the time comes to sell our house and move on. For those in the know.

1. Does it sound like the payout is low based on the piles/ring being listed in the SOW (and the statement from EQC that everything should be repaired to 'as-new') and we should look to go down the review route?
2. If it is worth having it reviewed/getting further advice does anyone have any recommendations for who to use or not to use? The only company I can find offhand is Maxit that sound like they do this sort of thing but I can’t find any reviews on them. I really like the idea of a knowledgeable advocacy type group that have been through this sort of thing a bunch and know how to go about it all.
3. If we look to sell this place to buy our next home in the next couple of years what is the best way to go about it? Ensure repairs are done or pass on the payout/current insurance (who know about it all) and leave it all how it is?
4. Who would you recommend for a foundation repair company that are priced fairly and do a solid job?
5. What are people doing in response to the IAG stance, are they likely to extend the dates again? Just incase there is any chance that there is more going on than we think and somehow ends up overcap or something.

Anyone been in a similar position or has any info/experience/advice on the best way forward would be fantastic. Don’t want to start commissioning reports etc and shelling out thousands (one income with a young bub currently) if it isn’t the best way forward, or if the advocacy groups are any good, or whether to get foundation specialists back in to quote again - just don’t really know where best to start. Feeling like I need to grit my teeth and sort it all once and for all so it isn’t a major headache come selling time. Thanks for your time :)


martin11, May 14, 4:04pm
You need some company to come and view the house and get your advise from them . All you can hope for off here is theories and guesses as to what should happen .
One thing I noticed in your post " Building report (was very comprehensive) at time of purchase had noted level as a bit out likely from historical slumping, possibly accentuated by the quakes so weren't too worried."
Possible that a lot is not actually earthquake damage ,that is why you need specialist advice after they view the home .
Good luck for the future .

gillian25, May 14, 4:15pm
I disagree with that comment. David 270 appears to be in this field and gives very accurate advice. Wait till he comments.
You can also go to places like EQS and get first meeting free and they will tell you where to from here. I feel for you at this late stage . 55mm out is acceptable floor level though.
Surely EQC will re- scope re-repairs if cornered. best of luck ,you will need lots of resilience.

samsul, May 14, 6:52pm
Thanks guys. Yeah I think I would like to go that path but not sure who to use and can't find many options via google. Saw Maxit so might talk to them and see what they reckon. From what I have read regardless of what was pre-existing it was made worse by the quakes and eqc act states in needs to be repaired to as new as clarified by that action group that took em to court. Eqc were happy enough it was caused by quakes back when it happened and there is a fair bit of undulation through the centre of the house. Any companies you guys can recommend to approach to get the ball rolling?

david_270, May 14, 6:54pm
You mention that you have had foundation experts inspect your house. Their reports will be useful, but you may need further information / reporting.
I'm not any sort of building expert, but going by EQC's other under-assessments and scopes, $19K is very likely too little.
I'm familiar with a house that the EQC assessment went from $300 to $2700, and then very recently to $280K. Yours does not sound in that category, but that illustrates how wrong EQC can be, even when you contest their assessment with expert reports.
There are a few people you can talk to, but as you obviously appreciate,the IAG SOL is rapidly approaching. If there is any chance that you could go over cap with EQC you would need to file in court to protect yourself, unless IAG agreed to give you an extension. Something that at this stage they would probably string you along with until the last minute.
If you were to sell any future owner would lose their ability to claim off IAG, a common issue with the "on-solds".
You could talk to an advocate/advisor who charges by the hour - Dean Lester - or a free consult with a good insurance lawyer. Andrew Hooker, Grant Shand, etc etc.
Sorry, a rushed reply, but hope its useful.
Also plenty of advice available in the FB Groups.

tygertung, May 14, 7:46pm
55mm is not a lot, the maximum you are allowed to have is 50 as servicable and from what I believe can easily jack and pack up to 100mm. The beauty of piles is that they can be easily repaired.
Obviously you want it to be repaired to as level as possible, but depending on how many piles need adjusting it might not take too long.
I would recommend however to ask EQC to organise the repairs, tell them you don't want a cash out. I am not sure if they are still doing this though.

sledrunner, May 14, 10:07pm
Have I missed something here? You brought the home post quakes and insured with IAG. You have the EQC claim only assigned to you.

IAG will not be liable for any insurance repair and as an "on sold", the original iinsurer at the time of the quakes, for damage above the EQC cap, will use the SOL defense.

I hope that I have misunderstood or the total repair bill remains undercap. Best of luck.

tygertung, May 15, 4:44am
Surely a light jack and pack on 6-7 tiles would only be a few days work for a couple of builders.
I would suggest that the crowd who wanted to lift the whole house is just trying to get money out of you. Seems to be gross excess for the condition you are describing.

martin11, May 16, 7:09am

gammycontent, 4 days, 19 hours
Must read the judgement. But on the surface it seems a seller sells their assignment in their claim settlement rather than the original insurance policy. Doesn't seem unreasonable on the face of it.

Share this thread

Buy me a coffee :)Buy me a coffee :)