Insurance and difficult clients

needmoretime, Oct 12, 9:24pm
It appears from our own experience and that I'm noticing with others that a particular 'case manager' is assigned if you do not 'comply' with what the insurance company want you to do.

I complained about this woman and her snide comments, poor lack of for want of words 'bedside manner' seems endorsed by the higher powers in this company.Really!Stunned and gobsmacked that an insurance company who say the customers come first seem to applaud this.

chevauchee, Oct 19, 3:07am
thats shocking havethey not got compassion geeeeeez

redzonerecycler, Oct 19, 3:23am
Was it some one from state insurance !

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